What we do

We understand that challenges people face do not exist in isolation. Therefore, we design with the community, a programme that covers needs across health, social, skills and employment & enterprise. We create the conditions for people to navigate life themselves and as a community.

How we do it

Our approach is simple. Bring everyone together, work in partnership, and build something strong enough to last.

Community-led Approach

We don’t parachute in with ready-made answers. We start by listening, then build alongside the people who know their community best. The most powerful solutions are the ones communities create for themselves.

Partnership focus

We are stronger together. That is why our Citizen Hubs are built on partnerships with local organisations. We hold monthly rhythms for citizen and business gatherings to truly stand shoulder to shoulder.

Long-term vision

The challenges communities face didn’t appear overnight, and neither will the solutions. We’re growing trust strengthening connections and creating spaces the right way. Real change takes root slowly and lasts longest when its grown from within.

What to find at the Citizen Hub

Employment & Enterprise

Opening doors to work, income, and a future worth building

Skills

Learning that builds confidence, fits real life, and leads somewhere.

Social Connection

A place where everyone feels they belong and no one has to face life along

Community Health

Helping people stay well, find support, and get there before things get harder

Employment & Enterprise

Opening doors to work, income, and a future worth building

The Citizen Hub is your go-to for:

Recruitment
Job matching
Inclusive hiring
Micro-business support
Social enterprise support
Side income advice
Financial literacy
Economic inclusion
Apprenticeships
Employer training

Outcomes

Access to Opportunity
Enterprise & Self Employment
Income Stability
Retention & Progression

Skills

Learning that builds confidence, fits real life, and leads somewhere.

The Citizen Hub is your go-to for:

Digital inclusion
ESOL
Further Education
Green skills
Employability
Mentoring
Debt advice
Coaching
Adult learning
Sector pathways
Peer support sessions

Outcomes

Work-ready & Life Skills
Progression Pathways
Employer-aligned Learning
Confidence, Identity & Readiness

Social Connection

A place where everyone feels they belong and no one has to face life along

The Citizen Hub is your go-to for:

Social events
Advocacy
Mutual aid
Citizen gatherings
Food security
Pathways
Co-design workshops
Advice
Helpbanks
Local decision making

Outcomes

Belonging & Connection
Civic Participation & Voice
Everyday Support & Dignity
Social Stability & Risk Reduction

Community Health

Helping people stay well, find support, and get there before things get harder

The Citizen Hub is your go-to for:

Mental health
Social prescribing
Lived experience
Stress
Signposting
Place-based wellbeing
Wellbeing
System navigation
Physiotherapy providers
Neurodiversity support
Peer support
Addition support groups
Check up appointments

Outcomes

Prevention & Early Intervention
Navigation & Access
Community-based Support
Stability & Recovery